Multiple Choice
Today's kids need more than just one pair
of glasses to keep up with their active lives
Kids today have a busier schedule than most adults. From school to after-school sports and weekend activities, children need more than one pair of glasses to fit their lifestyles.
But kids are finicky creatures. And, if they have a pair of frames they don't like, they simply won't wear them. That's why listening to kids is the most important aspect of fitting this niche.
"I ask them if they have any colors in mind or if they see anyone at school with cool glasses that they like," says Richard Hogg, owner and manager of Super Specs for Kids, a dispensary in Closter, N.J. "Our store is kid friendly. The counters are low, and all the frames are in reach. We don't want it to be intimidating for kids, and we don't want to leave them out of the process."
SAFETY AND STYLE
Part of keeping kids in the process is explaining to them everything from frame fashion to lens technology in basic terms. "We always makes sure the child understands why we are prescribing glasses," says Wanda Dodson, licensed optician at KidSpecs in Greensboro, N.C.
When it comes to lenses, almost all ECPs consider their duty to warn patients and recommend polycarbonate materials for children ages five through 10. "We work with a lot of pediatric ophthalmologists, and they often write polycarbonate right on the prescription," says Hogg.
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Trivex is also an increasingly popular material, but because of the added cost, and because it is not as well-known a material, sales are growing, but more slowly.
Many ECPs offer and suggest photochromic polycarbonate. "It's advantageous for parents to invest in because it has added convenience, and everything the child needs in one frame," says Peter Borromeo, FNAO, owner of Kids Optik in Chalfont, Pa.
"At this age, a lot of kids are going to day camp and sun and glare are a concern," says Jean Marie Poppinga, manager of New York City-based Purdy Opticians.
As with the lenses, frames need to serve multiple purposes. "The frame needs to work well and do the job, but cosmetically, it has to look good, too," says Borromeo.
Memory and flexible metal styles are popular with this age group. "The first pair I always recommend is bendable frames," says Dodson.
Flexible metals are also good for growing young faces. "Some kids barely have a bridge, and for some reason, they are the same ones who have bigger cheeks, so we try to find whatever will fit," says Daniel G. Bintz, OD, of Elk City, Ok. "And that's usually metal."
Sturdy, colorful plastics are also on the radar for fashion-minded girls on the top end of this age group. "They are cool and trendy looking, and some girls are moving in that direction," adds Dodson.
THE MOVE TO MULTIPLES
With photochromic lenses and durable frames, it's easy to overlook recommending additional frames. But there are good reasons for ECPs to champion second-pair sales.
"In our area, a lot of kids go to camp for the summer, and the camps require that you bring a back-up pair of frames," says Hogg. This is especially true for kids who can't afford to be without vision correction.
"For full-time eyeglasses, you want to stress that a second pair is important," says Borromeo. "If a child is in glasses to correct a lazy eye, you don't want them without glasses if they break or lose them."
Another arena in which ECPs are finding multiple-pair success is with sports glasses. Almost every child is involved in some kind of sport, either in or outside of school.
"We tell parents that prescription glasses are for dress eyewearnot for sport or safety," says Bintz. "We are big into sports glasses for children," adds Dodson. "The new styles look more like sunglasses and, with a photochromic lens, it makes a nice pair of glasses for kids."
Having a photochromic polycarbonate lens allows sports goggles to provide safety all year long. "Kids play indoors and outdoors," explains Borromeo. "In the fall and winter they will play basketball, and in the spring and summer it's soccer, baseball, and softball."
Kids Optik offers sports frames and lenses in specially priced packages. "We try to help out because multiple pairs are costly," he says.
Sports glasses are a strong category at Purdy Opticians. "We always ask how active the child is and we always suggest an extra pair of glasses in case they damage or lose theirs. The sports glasses are usually a third pair," says Poppinga.
MONEY MATTERS
Before parents leave the dispensarywhether it's with one pair or three for their childmany will need to have financial concerns resolved.
"A lot of parents are price conscious," reports Dodson. "We have some parents who think of glasses like clothesthat kids will grow out of them real fast, so they don't want to spend a ton of money."
A creative plan works for David Pollack of David's Opticians in Potomac, Md.a pay-what-you-weigh program. There are three categories: Inexpensive frames with no guarantee cost the child's weight in dollars; midrange frames cost $30 above the child's weight; and the top-level frames are priced at $50 above the child's weight. If the child chooses a high-end frame not in the offer, Pollack says, his or her weight in dollars is deducted from the cost.
Other ECPs have found different ways to give parents a break. "We have close-out frames," says Hogg. "We offer one pair at full price, and on the second close-out frame, we have clients just pay for the lenses."
At Bintz's office, patients are offered 15 to 20 percent off a second pair of frames. "We also suggest a magnetic clip so they have a back-up pair," he adds.
Pricing aside, catering to children by offering a wide selection is most important, says Poppinga. "When you have a large selection, kids become more comfortable because they won't be forced to find something."
Point of Contact |
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Karlen McLean, ABOC, NCLC |
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Computer Lenses for Kids |
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