May 1, 2025

➤ Lab Insider
An inside look at a high-end optical business’s in-house lab

Elevating the Patience Experience

January 1, 2025

Two eyecare professionals discuss the benefits of retail-trained staff in the lab space.

Lab Insider

By Veronica Daub

November 1, 2024

One optician shares insights into how a well-organized workflow, regular audits for improvement, and hands-on staff training translate to a consistent standard of quality in lens dispensing.

Lab Insider

By Veronica Daub

August 30, 2024

A look at how one O.D.’s decision to implement an in-house processing lab after two months in business has paved the way to a more efficient and profitable practice.

Lab Insider

By Veronica Daub

September 1, 2023

Two pro ECPs unpack the benefits, challenges, and solutions of their own in-house processing labs.

Lab Insider

By Veronica Daub

November 1, 2022

Eric White, O.D., recently partnered his private practice with an independent lab. Here, he unpacks four key strategies for a successful lab relationship.

Lab Insider

By Eric White, O.D.

March 1, 2022

A successful single-business location shares how to balance retail and wholesale.

Lab Insider

By Stephanie K. De Long

October 1, 2021

As Covid-19 caused companies to cut back, one independent optical chain added a full digital lab.

Lab Insider

By Stephanie K. De Long

May 1, 2021

Fourth-generation Harvey & Lewis Opticians shares a dawn-to-dusk rundown of how it operates a state-of-the-art lab facility.

Lab Insider

By Stephanie K. De Long

September 1, 2020

Bouquet Mulligan DeMaio’s optical lab finds a wealth of new ways to protect staff + patients.

Lab Insider

By SUSAN TARRANT

June 1, 2020

Lab Insider

By SUSAN TARRANT

March 1, 2020

Need a lab manager? These optical veterans share their strategy for hiring the right person.

Lab Insider