Oct. 2, 2024 — A panel discussion titled “Disrupting the Dropout Dilemma: Bold Moves to Keep Patients in Contact Lenses,” recorded during Vision Expo West 2024 in Las Vegas, is now available online. The 30-minute session, held on the Innovation Stage, explores new consumer research from the Contact Lens Institute (CLI), highlighting practical strategies for eyecare practices to improve retention rates among contact lens wearers.

After the discussion, Eyecare Business caught up with the panelists to gain more insight into building a collaborative team culture, creating more time to spend on patients, and preventing roadblocks with new wearers.

Panelists included Jennifer Seymour Brusven, LDO, NCLE-AC, ABO-AC, of Yesnick Vision Center; Janelle Davison, O.D., of Brilliant Eyes Vision Center; and Shalu Pal, O.D., FAAO, FSLS, FBCLA, FIAOMC, of Dr. Shalu Pal & Associates, with moderation by CLI chairperson Carla Mack, O.D., FAAO, Dipl AAO, FBCLA.

Separately, the October edition of EB’s Building Contacts column features Brusven’s perspective and experience with collaborative teamwork in contact lens dispensing.